POLICIES AND TERMS AND CONDITIONS

CANCELLATIONS

Sessions


  • Cancellation for one to ones, one to twos or small groups received more than 12 hours before your booked session starts is allowed with no penalties. A new session can be booked in place of the cancelled session but payments are not refundable.
  • Late Cancellation, within 12 hours of the start of the booked sessions, or a ‘No Show’ (failure to turn up for a session at all) will incur the full cost of the session with no replacement unless there are exceptional circumstances and these are at our discretion.

  • Workshops and Beginners Courses

  • You may cancel any booking for a course or workshop if you give us 14 days or more notice of cancellation before its start date. A new session can be booked in place of the cancelled session but payments are not refundable.
  • If you wish to cancel within 14 days of the start date there will be no refund unless there is a waiting list for the event and we can transfer your booking to another applicant.  You may transfer your booking to someone else, but we ask that you let us know so that the substitute's name appears on the sign-in lists. Please do this by e-mailing.
  • We reserve the right to cancel a course or workshop in the event of exceptional circumstances that means we are unable to offer the event as advertised or if there are insufficient numbers booked into the event for it to be commercially viable. Should this happen you will be given a full refund of fees you have paid.

  • PRIVACY


    Abundant Love Yoga Limited is committed to ensuring any data provided by you the user is used only in such a way as you would like and will be fully compliant with all legal requirements relating to such issues. In order to provide you with the full range of services, we are sometimes required to collect information about you. This privacy policy explains the following:
  • what information we may collect about you;
  • how we will use information we collect about you;
  • when we will use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us;
  • As set out above, Abundant Love Yoga Limited is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information in line with the General Data Protection Regulations 2018 (GDPR).

    WHAT INFORMATION WILL ABUNDANT LOVE YOGA LIMITED COLLECT ABOUT ME?


    When you sign up to participate in or receive a service from Abundant Love Yoga such as newsletters, details of offers etc., we may ask for personal information about you. This can consist of information such as your name, e-mail address, postal address, telephone or mobile number or date of birth. When you participate in our sessions and workshops we are required to request medical information about you to ensure that you are able to participate in our sessions. We will request to obtain details of a next of kin contact for use in the event of an emergency.​ Your information is stored safely and securely and will not be passed to any 3rd party service provider.

    HOW WILL ABUNDANT LOVE YOGA LIMITED USE THE INFORMATION THEY COLLECT ABOUT ME?

    The club will use your information for the following purposes:
  • for "service administration purposes", i.e. to respond to the request or service that you have requested.
  • to contact you about a submission you have made to the website.
  • to process payments relating to our services.
  • to keep your medical details on file for reference.
  • to analyse and improve the services offered by the studio.

  • DO WE SHARE INFORMATION?


    We do not sell your personal information to others. Our website contains links to other businesses’ and if you choose to select these links then they may collect information. Such sites are not within our control and are not covered by this privacy statement. If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

    WHEN WILL ABUNDANT LOVE YOGA LIMITED CONTACT ME?


    We may contact you:
  • to assist you with further information in relation to any areas you have expressed an interest in.
  • where you have opted to receive further correspondence.
  • to inform you of any change to our services
  • to update any information you have provided such as expired methods of payment

  • WILL I BE CONTACTED FOR MARKETING PURPOSES?


    We may contact you in relation to special offers at Abundant Love Yoga from time to time unless you have notified us that you do not wish us to.

    HOW LONG WILL ABUNDANT LOVE YOGA LIMITED KEEP MY PERSONAL INFORMATION?


    We will hold your personal information on our systems and will discard of automatically and safely should you cease to be a customer of Abundant Love Yoga.

    CAN I FIND OUT WHAT PERSONAL INFORMATION ABUNDANT LOVE YOGA HOLDS ABOUT ME?


    Under the Data Protection Act you have the right to request a copy of the personal information the club holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files. Please address requests and questions about this direct to the studio.

    CHANGES TO THE ABUNDANT LOVE YOGA LIMITED PRIVACY POLICY


    This privacy policy may be updated from time to time.

    COOKIES


    Like most other websites, during the course of any visit to the Abundant Love Yoga website, we may use small files which are stored on your hard drive by your browser (“cookies”) to monitor your use of our website. Once you have closed your browser, we do not use the information these cookies collect.

    SECURITY


    Any financial information is kept on an encrypted device.

    LINKS


    Links to other web sites are provided by Abundant Love Yoga in good faith and for information only. Abundant Love Yoga disclaims any responsibility for the material contained on any website linked to our website.

    INTERACTIVE MATERIAL


    Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect the views of Abundant Love Yoga. By posting material on this site, you represent that you have all necessary rights to such material and that such material will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable. Abundant Love Yoga reserves the right, at its sole discretion, to review, edit or delete any material posted by users which Abundant Love Yoga deems defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, Abundant Love Yoga expressly disclaims any responsibility or liability for any material communicated by third parties through this web site.

    We will review this policy in the light of comments we receive so please check the latest version. If you have any questions specifically about Privacy please contact us by emailing us.

    FITNESS AND HEALTH


  • Clients are advised not to undertake any strenuous physical activities without first seeking medical advice if they have any concerns over their physical condition. We reserve the right to refuse access to any customer if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of our facilities.
  • Clients are required to follow the instructions of the teacher or therapist at all times.